The City of Mountain Home has opened bids for the construction of the City of Mountain Home FY22 Waterline Improvements. ... [read more]Project Details
Mountain Home Department of Public Works, the City’s second largest department, includes six divisions: Airport, Development Services, Equipment Maintenance, Streets, Water and Wastewater. Development Services includes Building and Code Enforcement Services, Engineering Services and Planning & Zoning Services.
To report potholes, street light outages or any other questions and concerns, please call 208-587-2108/2109 between 8:00 am and 5:00 pm. Before you ever dig around your home, “Know what’s BELOW.” Call DigLine before you dig! 1-800-342-1585. New utility customers can find info about setting up utilities at our Utility Customer Page.
AnnouncementsBack to Top
FAQ'sBack to Top
Q: I noticed a street light on my block is not working; who can I report this to in order to have it repaired?
A: If you notice a street light, within the city limits, that needs repair, please call Public Works at 587-2108 with the nearest address to the light and/or the pole number and the information will be routed to Idaho Power for repair.
Q: I would like to report a pothole in the roadway?
A: If you notice a pothole or obstruction in the roadway, within the city limits, please call Public Works at 587-2108 with the nearest address to the pothole or obstruction. The City will send a street crew as soon as possible to take care of the problem.
Q: I need to work in the City right of way?
A: A permit must be obtained through the Developmental Services Department located at the rear of City Hall, 160 S. 3rdE. The City does require compaction testing of all base materials to eliminate failures in our right of way. The City relies on third party testing agencies such as MTI, Strata or other companies for tests which are paid for by the permit holder. Results from these tests must be submitted to the Developmental Services Department.
Q: When does the street sweeper come by my home?
A: The Street Department sets up a sweeper schedule by zones. Odd Zones Zone 1 N. 6thE. to N. 18th E. – E. 10thN. to E. 15thN. Zone 3 Airbase Rd to W. 5th N. – N. 2ndW. to N. Haskett Zone 5 S. 10thE. to N. 18th E. – American Legion to E. 6thS. Zone 7 N. Haskett to N. 6th E. – E. 8thN. to E. 15thN. Zone 9 N. Haskett to N. 6th E. – E. 15thN. to McMurtrey Even Zones Zone 2 Airbase Rd to W. 5th N. – Elmcrest to N. Haskett Zone 4 E. 8thN. to E. 6th S. – S. Main to S. 10thE. & N. Main to N. 6thE. Zone 6 N. 6thE. to N. 18th E. – American Legion to E. 10thN. Zone 8 N. Haskett to C. Creek – E. 12thN. to NE Lightning St. Zone 10 N. 6thE. to N. 18th E. – E. 10thN. to Interstate 84 Dates for sweeper zones will be updated on the website. Here is a link to the zones.
Q: What is the average water pressure within the city?
A: Depending on your area and how close your home is to a well, the water pressure can vary from 45-65 psi.
Q: What is the water hardness?
A: The average Calcium Carbonate or CaCO3 of all the wells combined is between 33 mg/L and 55 mg/L. Q: Is fluoride added to the city water? A: No; fluoride is naturally occurring in the city water.
Q: As a homeowner, what portion of the water line am I responsible for repair or replacement?
A: The homeowner is responsible for the water line from the meter to the house.
Q: I’m making my own repairs to a water leak in my home/sprinkler system; how do I turn water off to my house?
A: If you need water turned off to make repairs, please call 587-2108/2109 during normal business hours and a Water Department technician will be dispatched to you as soon as possible to turn the water off for you. If the leak is an after-hours emergency, the call will be forwarded to a standby technician.
Q: I have greywater coming into my house?
A: If you notice greywater coming into your home, within the city limits, please call Public Works at 587-2108 with your address. The City will send a maintenance crew member as soon as possible to assess the problem
Q: As a homeowner, what portion of the sewer line am I responsible for repair or replacement?
A: The homeowner is responsible for the portion of the sewer line from the house to the sewer main.
Street DivisionBack to Top
The Streets Department is responsible for maintaining over 80 miles of paved roads and numerous alleys and right of ways, many of which are not paved. To maintain the Cities roadway system, some of the responsibilities include:
- Pavement maintenance activities consisting of sweeping, cleaning, patching, pavement repair, pavement reconstruction, seal coats, chip seals and crack sealing.
- Traffic control activities consisting of sign installation and replacement, painting and striping, construction signing, cones, barricades and street lights. This also includes installation and maintenance of all pavement markings, handicap markings, railroad markings and crosswalks, stormwater management, alley and right of way activities that include grading, patching, sidewalks, curbs, gutters, concrete replacement, raising settled concrete.
- Stormwater activities consist of storm response issues during storm events as they are already managing the leaves, ice, snow and debris. Stormwater responsibility is shared by the Streets and Wastewater Departments.
Water DivisionBack to Top
The Water Department is responsible for over 79 miles of main line that varies from 2” to 24” pipes, meters & services, distribution, disinfection & sampling, monitoring wells, pumps & backup generators, water storage and fire hydrant maintenance & replacement. The City of Mountain Home has a Class II Idaho Drinking Water System Classification. To maintain a high level of service for our citizens, some of the responsibilities include:
- Meters & services activities consisting of meter installation, replacement, reading, service turn on & turn offs and customer service.
- Distribution of clean drinking water consists of sampling, pressure checks, leak repair, existing line replacements, water system inspections in new developments, and new system construction
- Monitoring wells, pumps & backup generators by telemetry & control systems to each City facility.
- Fire hydrant maintenance & replacement completed on a continual basis including annual maintenance programs, fire hydrant repair and replacement, flushing, raising hydrants, cleaning, greasing, replacing gaskets, inspection services and GPS mapping and imaging in order to meet NFPA fire codes and standards.
Wastewater DivisionBack to Top
The Wastewater Department is responsible for the maintenance and repair of the City’s approximate 74 miles of pipe, which varies from 6″ to 24″ in diameter, collection system, wastewater treatment facility which includes eight active lagoons or cells which hold approximately 400 million gallons of wastewater and covers 206 acres and a 640 acres used for wastewater land application monitored by DEQ where the stored treated wastewater is applied to alfalfa, wheat and silage corn. The City of Mountain Home has a Class II Idaho Wastewater Treatment System and a Class III Idaho Wastewater Collection System Classification. To maintain a high level of service for our citizens, some of the responsibilities include:
- Maintenance of the collection system consisting of the operation of a two Hydro-Vac Trucks for cleaning & vacuuming the sewer lines and the operation of a Camera Truck for inspecting the inside of the sewer lines for defects in the pipes or potential blockage, responding to obstructed sewer lines, repairing broken sewer lines, controlling sewer odors, and inspecting & approving private connections to public sewers.
- Maintenance and operation of the wastewater treatment facility includes monitoring the storage lagoons which provide a combination of treatment and storage which have to be large enough to store all the wastewater collected through the winter (non-irrigation) months.